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The platforms we build, connect, and automate

n8n
Zapier
Make
OpenAI
Claude
HubSpot
Zoho
GoHighLevel
Pipedrive
ActiveCampaign
Mailchimp
Brevo
Stripe
Xero
Slack
Notion
Google Workspace
Google Calendar
Calendly
Cal.com
Airtable
Typeform
Twilio
WhatsApp
RingCentral
Monday.com
Vapi
Retell AI
Synthflow
Rosie
GoodCall
Upfirst
AgentZap
Systeme.io

Platforms We Connect & Automate

Automation

n8n

Our primary workflow automation platform. We use n8n to build complex, self-hosted automation pipelines that connect any app or API with full flexibility and zero per-task pricing.

Automation

Make

We use Make's visual builder to create sophisticated automation scenarios with branching, error handling, and real-time data transformation at scale.

Automation

Zapier

We architect multi-step Zapier workflows that bridge your favourite apps, handling complex conditional logic that goes far beyond simple triggers.

AI Automation

AgentZap

We integrate AgentZap's AI agent capabilities into automation pipelines to handle multi-step tasks, intelligent decision-making, and autonomous follow-up sequences.

AI Models

OpenAI

We power AI chatbots, content generation, and intelligent automation pipelines using GPT models via the OpenAI API, tuned to your brand voice and business logic.

AI Models

Claude API

We build AI agents and reasoning workflows using Anthropic's Claude — particularly effective for nuanced customer communication, document analysis, and complex decision-making.

AI Voice

Vapi

We deploy Vapi-powered AI voice agents that handle inbound calls, qualify leads, book appointments, and answer FAQs with natural, human-like conversation.

AI Voice

Retell AI

We build Retell-powered phone agents with ultra-low-latency conversation, custom personas, and deep integrations into your CRM and booking systems.

AI Voice

Synthflow

We configure Synthflow AI voice agents for outbound follow-up calls, appointment reminders, and lead nurturing — running 24/7 without any human involvement.

AI Voice

Rosie

We deploy Rosie as your AI receptionist — answering every missed call, capturing caller intent, and routing or booking them into your calendar automatically.

AI Voice

GoodCall

We integrate GoodCall to give service businesses an always-on AI phone agent that handles enquiries, screens callers, and books appointments without missing a beat.

AI Voice

Upfirst

We set up Upfirst as a front-line AI voice assistant that answers calls, qualifies leads, and hands off to your team only when human attention is genuinely needed.

Telephony

Twilio

We use Twilio to power SMS follow-ups, automated voice calls, WhatsApp messaging, and two-way communication workflows that run at scale across your customer base.

Messaging

WhatsApp

We build WhatsApp automation flows for lead follow-up, appointment reminders, order updates, and two-way customer conversations via the WhatsApp Business API.

VoIP

RingCentral

We integrate RingCentral into your business workflows — connecting your VoIP phone system to your CRM, AI agents, and automation tools so every call is logged, routed, and followed up automatically.

CRM

GoHighLevel

We build and manage full GoHighLevel setups — pipelines, automations, reputation management, and booking systems — all configured for your specific service business.

CRM

HubSpot

We design HubSpot automations that nurture leads through personalised sequences, sync contact data across platforms, and surface actionable insights for your team.

CRM / Email

ActiveCampaign

We use ActiveCampaign to build behaviour-driven email sequences, lead scoring models, and CRM automations that keep your pipeline moving without manual effort.

CRM

Pipedrive

We connect Pipedrive to your lead sources, communication tools, and reporting stack — automating deal creation, follow-up reminders, and pipeline progression.

CRM / Suite

Zoho

We integrate across the Zoho ecosystem — CRM, Books, Campaigns, Desk, and Forms — building unified workflows that connect sales, marketing, support, and finance in one place.

Marketing

Systeme.io

We build automated marketing funnels, email campaigns, and membership workflows on Systeme.io — ideal for coaches, consultants, and online service businesses.

Email Marketing

Mailchimp

We automate Mailchimp campaigns and audience segmentation, connecting it to your CRM and e-commerce tools so the right message reaches the right person at the right time.

Email Marketing

Brevo

We integrate Brevo for transactional emails, drip campaigns, and SMS marketing — connecting it to your forms, CRM, and automation flows for seamless contact management.

Booking

Calendly

We connect Calendly to your CRM, email sequences, and AI agents so every booking automatically triggers the right onboarding steps, reminders, and follow-up automations.

Booking

Cal.com

We use Cal.com as an open-source, privacy-friendly booking layer — connecting it to your workflows so every scheduled meeting kicks off an automated pre- and post-meeting sequence.

Calendar

Google Calendar

We wire Google Calendar into your booking tools, CRM, and AI agents so appointments, availability checks, and reminders all happen automatically across your operation.

Productivity

Google Workspace

We automate across Gmail, Drive, Sheets, Docs, and Forms — turning your existing Google tools into a connected, data-driven business system that works without manual input.

Productivity

Notion

We connect Notion to your automation workflows — auto-populating databases, syncing project data, and using it as a dynamic operational hub for your business.

Productivity

Slack

We build intelligent Slack workflows that route notifications, trigger automations from messages, and keep your team aligned without the noise.

Project Management

Monday.com

We connect Monday.com to your wider toolkit, automating status updates, task creation, and cross-team handoffs so nothing falls through the cracks.

Database

Airtable

We use Airtable as a flexible data layer — connecting it to your forms, CRM, and reporting tools so data flows automatically into structured, actionable databases.

Lead Capture

Typeform

We connect Typeform to your CRM and automation workflows so every form submission instantly triggers lead scoring, tagging, and personalised follow-up sequences.

Payments

Stripe

We connect Stripe to your CRM, accounting, and fulfilment tools so payments automatically trigger invoices, receipts, and onboarding sequences.

Accounting

Xero

We automate invoice creation, bank reconciliation, and expense categorisation in Xero, giving you real-time financial clarity without the manual effort.

A Full Suite of AI & Automation Services

Every service is scoped, built, and delivered around your specific business. No templates, no unnecessary complexity — just systems that work.

Category Services
AI Strategy & Planning Strategy Sessions Workflow Orchestration
AI Agents & Intelligence AI Chatbot AI Phone Agent AI Content Creation
Core Business Automation Lead Capture Missed Call Recovery Booking & Calendar Customer Onboarding Aftercare & Upsell Review Automation
Workflows & Integrations n8n Custom Workflows CRM Setup & Upgrade Automated Invoicing Reporting Dashboards
Digital Presence & Growth Website & SEO Social Media Newsletter & Blog

AI Strategy & Planning

AI Automation Strategy Sessions

Structured discovery and planning sessions that map your current workflows, surface your highest-ROI automation opportunities, and produce a clear, prioritised implementation roadmap — before any build begins.

Tailored Workflow Orchestration

End-to-end design and orchestration of multi-step business workflows — connecting your tools, teams, and data into coherent automated systems that run reliably without manual intervention.

AI Agents & Intelligence

AI Chatbot Implementation

Custom conversational AI deployed on your website or messaging platforms. Qualifies inbound leads, answers FAQs, books appointments, and routes complex queries to your team — all without human involvement, 24 hours a day.

AI Phone Agent & Receptionist

An AI-powered voice agent that handles inbound calls, greets callers naturally, qualifies enquiries, answers common questions, and books appointments — fully autonomous, around the clock, with no hold times and no missed calls.

Custom AI Content Creation

AI-powered content pipelines that generate, adapt, and publish on-brand copy — blog articles, social media posts, email campaigns, and product descriptions — consistently and at scale, without the overhead of a content team.

Core Business Automation

Lead Capture & Follow-Up Automation

Every enquiry — web form, social media, or phone — is captured instantly and followed up automatically. Personalised sequences run until the lead responds, books, or opts out. No manual chasing required.

Missed Call Recovery Systems

When a call goes unanswered, an instant text is sent to the caller, qualifying their interest and offering to book them in. Missed calls become booked appointments — automatically, within seconds.

Booking & Calendar Integration

We integrate booking systems directly with your calendar and CRM. Confirmations, reminders, and rescheduling requests are handled automatically — eliminating no-shows and back-and-forth scheduling.

Review & Reputation Automation

After each job or appointment, satisfied customers are automatically prompted to leave a Google or Trustpilot review. We time the request perfectly and make it as easy as one tap for the customer.

Calendar Configuration for Bookings

Full setup and configuration of your booking calendar — availability rules, buffer times, service durations, team member routing, and intake questions — built to match how your business actually operates and integrated with your existing tools.

Customer Onboarding Automation

Structured automated sequences that welcome new clients, collect required documents or information, schedule kick-off calls, and guide onboarding to completion — without your team manually coordinating every step.

Aftercare & Upsell Sequences

Post-service automation that checks in with customers at the right moment, prompts rebooking, surfaces upsell and cross-sell opportunities, and runs satisfaction surveys — keeping your business front of mind without any manual follow-up.

Workflows & Integrations

n8n Custom Workflows

Bespoke, self-hosted automation built on n8n — giving you full control over your data and processes with no per-task fees and no vendor lock-in. Complex multi-step logic, API integrations, and conditional branching handled by our team.

CRM Setup & Upgrade

Selection, implementation, and full automation of the right CRM for your business — configured to your exact sales process, team structure, and integration requirements. We eliminate data silos and manual re-entry from day one.

Automated Invoicing & Payment Chasing

Invoices generated and sent automatically on job completion, with staged payment reminders that escalate at set intervals and chase overdue balances — all without anyone on your team remembering to follow up.

Reporting & Analytics Dashboards

Automated KPI and performance dashboards that pull live data from your CRM, website, ad platforms, and operations — giving you a real-time picture of what's working without building a single report manually.

Digital Presence & Growth

Website Build, Upgrade & SEO

Professional website design, development, and managed hosting — built for performance and search visibility. Every site is optimised for local and sector-specific search terms to generate organic enquiries from day one.

Social Media Management & Marketing

Managed social presence and paid advertising campaigns — from organic content scheduling through to targeted ad campaigns across Meta, Google, and LinkedIn — designed to generate qualified enquiries for your business.

Newsletter & Blog Setup & Automation

From list building and signup automation through to campaign sequences, performance tracking, and automated blog publishing — we handle the full content and email stack so you can grow your audience without the overhead.

Our Delivery Guarantee

Every project comes with a defined scope and delivery window. If we miss it, we continue working at no additional charge until it's live and performing as agreed.

Timelines are scoped per project and agreed upfront — typically ranging from a few days, a few weeks, to a month depending on complexity.

Frequently Asked Questions

None whatsoever. Cadence AI handles every technical aspect of the build. Whether you're a trades business in Aberdeen or a professional services firm in Birmingham, you simply tell us what you need — we design, build, and maintain the systems on your behalf. No technical knowledge required from your side.
Completely. We start every engagement with a discovery session — in person if you're in Aberdeen or Birmingham, or via video call if you're elsewhere in the UK. We map your workflows together, you approve every automation before it goes live, and we refine based on your feedback. Nothing is deployed without your sign-off.
No. Our automations are built to support your team, not replace them. For service businesses in Aberdeen and Birmingham, the biggest wins typically come from eliminating the repetitive admin work — missed call follow-ups, appointment reminders, review requests — so your staff can focus on work that actually requires a human.
We focus on service businesses — trades, healthcare, legal, financial services, hospitality, and professional services. Our primary markets are Aberdeen and the surrounding Aberdeenshire area, and Birmingham and the wider West Midlands, though we work with UK businesses remotely too. If you rely on phone calls, bookings, or repeat customers, our systems are designed for you.
It depends on the scope. Our 60-Day Accelerator is ideal for businesses getting started, while our Ongoing Retainer suits those wanting continuous optimisation and support. We also offer a light-touch Support Plan. We're currently in our founding client phase, offering preferential pricing to early clients in Aberdeen and Birmingham — book a call and we'll tailor a quote to your business.
Almost always. We integrate with the booking systems, CRMs, phone platforms, and communication tools most common in UK service businesses. During our initial discovery call, we audit your current tech stack and confirm compatibility before any work begins — there are no surprises.
Most businesses notice time savings within the first two weeks — particularly from automated missed call recovery and follow-up sequences. Broader improvements to lead conversion and operational cost typically become visible within the first 60 days. We're local to Aberdeen and Birmingham, so if something needs adjusting, we're reachable fast.

Be Among Our First Clients

We’re a new agency with offices in Aberdeen and Birmingham, and we offer our founding clients something larger firms cannot: direct access to our founders, bespoke solutions built around your specific business, and preferential pricing locked in for the life of your engagement.

Priority Attention

Direct access to our Aberdeen and Birmingham founders on every project.

Preferential Pricing

Exclusive rates locked in for the life of your engagement.

Results Guaranteed

If we don’t deliver agreed outcomes, you don’t pay.

Simple, Transparent Plans

Starter
£Call /2 months

A focused 60-day engagement to design, build, and launch your core automations.

  • Full workflow audit & mapping
  • Up to 5 custom automations
  • CRM & tool integration
  • Team training sessions
  • 60 days of post-launch support
Book a Call
Maintain
£Call /week

Ongoing maintenance, monitoring, and minor updates to keep your automations running smoothly.

  • Automation health monitoring
  • Bug fixes & error resolution
  • Minor workflow adjustments
  • Monthly status report
  • Email & chat support
Get Started

Let's Build Your Automation Strategy

Book a free discovery call and we'll map out the automations that will save your team the most time and drive the biggest results.

Book a Call